The Leader in Small Ship and River Cruising Worldwide
Worldwide Discovery at Extraordinary Value Since 1958
Frequently Asked Questions
Vacation Ambassador Referral Program
Can I choose between cash or credit as payment?
Yes! For every first-time traveler you refer to Grand Circle (or OAT), we’ll award you your choice of cash or credit. Note: your default payment selection is set as credit.
If you prefer cash for payment, you will have to initiate a change to your account. Simply sign in to My Account and make your selection, or call us toll-free at 1-800-221-0814 to speak to one of our Traveler Support Representatives.
When do I get my cash or credit payment?
Credit will be available in your account five weeks after your new traveler’s departure. Cash payments are issued in the form of a check and will be mailed within five weeks following your new traveler's departure. You can track your referrals online through My Account.
Please note: To comply with IRS regulations, you will also receive a Form 1099; you are required to provide your Social Security number and report the total refund bonus you earned for any tax year in which you receive more than $600 in cash for referring new travelers or travel on a FREE TRIP.
How do I earn a FREE TRIP or $4,500 cash?
Refer eight travelers who depart after 1/1/13. If your eighth referred traveler departs in 2014, you’ll earn a FREE TRIP within five weeks of their departure. If your eighth referred traveler departs in 2015, you’ll earn your choice of a FREE TRIP or—new for 2015—$4,500 cash within five weeks of their departure. And you’re not limited to just one FREE TRIP—you’ll earn it for every additional eight new travelers you refer through our new 2015 program. It’s unlimited!
What is included in my FREE TRIP?
A credit of up to $4,500 per household to be used for any trip offered by Grand Circle Cruise Line, Grand Circle Travel, or Overseas Adventure Travel (OAT). This credit cannot be applied to Grand Circle Foundation People-to-People trips. This credit can be applied to an already-reserved trip, but will not generate a refund for any money already paid for that reservation. The credit can be used for airfare and air upgrades on base trips and extensions, and must be reserved within one (1) year of earning. The Travel Protection Plan is not included. Any amounts due for excluded items or for the value of the base trip in excess of $4,500 shall be the responsibility of the traveler. No refunds shall be rewarded if the price of the trip is less than $4,500.
All applicable federal, state and local taxes, license, fees or other costs are the sole responsibility of the traveler. The trip credit is non-transferable; no substitutions, exchanges, or cash redemptions. If the traveler purchases Grand Circle’s Travel Protection Plan, the price the traveler will pay for the plan is based on the full price of the trip.
In the event of trip cancellation for any reason, including but not limited to, the health of the traveler, cancellation, scheduling conflicts or an event of force majeure, the trip may be rebooked, provided it is still within the two-year redemption window. Grand Circle or OAT’s Terms and Conditions, as applicable, associated with the trip apply. The prize restrictions/conditions stated herein are not all-inclusive and may be subject to additional restrictions/conditions, which may be stated in the affidavit and release and/or prize travel documents.
What's in it for my new travelers?
Each new traveler instantly receives $100 off the cost of his or her first Grand Circle vacation or O.A.T. adventure simply by mentioning your name and Customer Number when they make their reservation.
Can the people I refer travel without me?
Yes. You do not need to travel with the individuals you refer, and they can travel on any Grand Circle vacation or O.A.T. adventure they choose (even if it's not one you specifically spoke to them about). As long as they mention your name and Customer Number, you'll earn your cash or credit rewards.
Request a Call
Email Us about an existing reservation
Any questions? Schedule a call with our expert Travel Counselors at a time that’s convenient for you. Fill out the form to the right, and we’ll call you to:
Find your best possible value
Compare travel dates based on weather, pricing, and more
Coordinate plans with friends or family
Check the availability of single spaces and extensions
Answer any other questions
Or, make your reservation
Our Travel Counselors are ready to answer any questions you have about your reservation—simply complete the form to the right to get started. A member of our Traveler Support Department will contact you by your preferred method to answer your questions, which may include: