As of 4/9/20 at 1:10pm EST
We understand travelers’ concerns surrounding coronavirus and potential impact to travel plans. Your safety, as always, is our #1 priority. We are working with our global network of 36 regional offices to monitor impact in the destinations we visit. As the situation can change from day-to-day, we will keep this page updated with our latest information.
We are closely watching the travel advisories from the U.S. Department of State and updates from the World Health Organization to keep us rooted in facts—not fear.
Based on this information, we have postponed departures of ALL of our base trips through the end of May 2020.
The worldwide threat and impact of this pandemic constitutes a force majeure—and this unforeseen catastrophe has left us no alternative but to postpone impacted departures. We are rebooking affected 2020 travelers to the closest available departure date in 2021.
All rebooked travelers will receive a $500 per person credit, and the opportunity to save a full 10% off their trip cost with our Good Buy Plan. If a traveler wishes to move to a different departure date, they may do so under our new Flexible Booking Policy through 12/31/20, and we will waive any change fees.
Our call center is currently experiencing extremely high call volume. We apologize for this inconvenience as you try to reach us and appreciate your patience.
Update on Asia
We have canceled all departures, optional trip extensions, and stopovers to China, Hong Kong, Korea, and Mongolia in 2020 and 2021.
- Imperial China, Tibet & the Yangtze River
- China & the Yangtze River
- South Korea & Japan: Temples, Shrines & Seaside Treasures
- Mongolia & the Gobi Desert
- Tibet post-trip extension to Nepal & the Mystical Himalayas
- Stopovers in Hong Kong, Shanghai, and Beijing
Frequently Asked Questions
Q: How does Grand Circle determine when to stop operating or cancel trips?
A: Our top priority is always the safety of our travelers. We are in constant communication with our staff in our regional offices around the world, along with the U.S. State Department, and we are closely monitoring the Coronavirus situation. Based on the information we have received, we have made the decision to postpone ALL departures of our base trips through the end of May 2020. And all of our China, Hong Kong, Korea, and Mongolia trips, optional extensions, and Stopovers have been cancelled in 2020 and 2021.
Q: What happens if my trip is no longer operating?
A: We are rebooking affected 2020 travelers to the closest available departure date in 2021. All rebooked travelers will receive a $500 per person credit, and the opportunity to save a full 10% off their trip cost with our Good Buy Plan. If a traveler wishes to move to a different departure date, they may do so under our new Flexible Booking Policy through 12/31/20, and we will waive any change fees.
Q: I would like to postpone my trip. Will I have to pay to change departure dates?
A: No you will not be penalized for changing your departure date through 12/31/20.
Q: If I move my trip to a later departure date, will my Frequent Traveler Credits apply to my new booking?
A: For departure dates through May 2020, if you choose to move to a later departure date, we will honor the full value of Frequent Traveler Credits applied to your original reservation on any departure through the end of 2021.