Travel Forum

Our Travel Forum was created to provide you with the opportunity to connect with other travelers who share your passion for travel. Sign into "My Account" and you’ll be able to write reviews, share your travel experiences, and post questions for other travelers. Not yet registered? It’s simple to create an account, membership is free, and it only takes a moment to join. Once you do, you’ll be able to participate in the forum. If you have a specific customer service or quality assurance question, please contact our Traveler Support Team by calling 1-800-221-0814. We value the contributions of our travelers. Please familiarize yourself with the guidelines for participation before you begin.

Author: grandcircle

Joined: 3/5/2010
Posts: 418
GCT Trips Taken: 0
OAT Trips Taken: 0

January 13, 2014


Hello Everybody -

Thank you for all your continued feedback on the forum and via email.

We do 2 web releases per month, i.e. web updates.  When you post an issue on the Forum or send an email to, your issue is forwarded to our Web Team for diagnosis & prioritization.  This list of submissions are prioritized based on their severity and impact to the customer experience and to the business as a whole. It is with this in mind that certain projects/issues are prioritized for the next scheduled release date. 

At the moment, we are working on projects & resolutions that are due to be live on our site on January 23, 2014.

As always, should you have any additional immediate questions or concerns, please contact me directly at

Kind Regards,
Web Community Manager

You cannot Post or Reply, please sign in

Rules of Use:
Be Relevant

Please stick to the topic of travel when posting in our Forum. Stay on the relevant topic and do not disrupt a discussion in progress. If you have a specific customer service question or issue, please contact our Traveler Support Team by calling 1-800-221-0814.

Be Respectful

Use of any inappropriate language, personal attacks, and hate speech are not permitted. Respect others’ opinions and suggestions.

Be Mindful of Privacy Issues

Please do not post the personal information of other members (full names, e-mail addresses, phone numbers, etc).

Help us help you

Please click on the ‘Report Abuse’ button if you see an inappropriate posting.