Yes, it seems all Dneiper river cruises are cancelled. If you haven't heard from GCt by now, it's because they are busy on the phone calling all the people booked. I did not call GCT, about this, the agent thought I had called her about the Ukraine trip, and so she returned the call--but it wasn't me, as I didn't call GCT--this was yesterday Nov 14 But she said while she had me on the phone, she gave me that news.
They have some dedicated people to call every passenger booked. There are compensations offered or full refund. You can get that info from GCT. By the end of this week, I would imagine all will have been called.
After my discussion with GCT, my husband and I were able to get our GCT books out.. It took us about 10 minutes to select a substitute. The agent told me to leave a message if I wanted to rebook or cancel-she would call me back for sure.
Then, I left messages on the personalized telephone number she gave, direct to her desk, not to the "call center" bank. In the message I gave her the exact departure date, name of cruise, cabin I wanted, and time to call me, I got a return call, as promised, tthis morning, Nov 15. We finalized the booking on the phone a few minutes ago. She works with back to back bookings mostly.
We chose to book another river cruise, one we hadn't been on and hadn't planned on, so it worked well for us. The departure date and ending date enabled us not to have to cancel the second cruise we booked back to back. Of course, we will have to fly to that city when the rest of the first cruise flys home, spend 3 days in a hotel at our own expense, but we have done this before and we can book a tour or two in that city to "kill" the time while we wait for the second cruise people to arrive. GCT can arrange the reservation and the price is unbeatable.
Yeah, we were a little disappointed, but after her explanation, my husband and I talked about it, and I figured, that is the travel industry. I've talked with travel agents, and companies, but I'd rather stick with GCT. I'm not going to stop using GCT when I know just what I'm getting with them. At least, if it's a land tour, it's mostly multiple nights in a hotel, unlike the most well known companies, that get you in a hotel at 6:00 PM, and suitcases out by 6:00 am. Not for me at all.
I hope all works out for the rest of you guys.