I agree what everyone else except the poster says is valid and true. But, there are $8000 trips, just for a river cruise or small ship cruise at the height of the travel season, just saying, adding in travel protection, adding air from perhaps the west coast, or adding the pre or post trips or both. You can rack up $8000 in no time. Most of our trips for 2 without business class has gone into the $17,000+ range--divide that by 2, you got $8000+. And flights from the West or Southwest to Europe, or from mid-west, southwest to South Pacific or Asia are 23+ hours--from East coast is 29 hours, all with layovers.
The issue is that this man must have enough memory to make a call, talk with the GCT booking agent, and seal a deal. I know people with mild cognitive impairment. There are days and weeks when you'd never know it. Maybe he didn't take the travel protection. But, GCT does have a cancellation policy without it--by the number of days to departure. In the end, one doesn't get much back. And that may be the case here--too many days gone by until someone discovered this man is ready to leave.
However, I believe with those of you who think this is bogus. On this forum we have come across a few who switched names so we couldn't tell it was him/her but most of you outsmarted the person, and so did GCT. Could be someone fishing for some action. S/he got it, I think.