The Rhine and Mosel Rivercruise June 27 2012.
This was our second time for this cruise and our 8th rivercruise with Grand Circle. Since there have been so many wonderful descriptions about this particular trip and its optionals, I would like to tell you why we enjoy traveling so much with Grand Circle.
The day before we left on Delta at Atlanta airport, I was having some heartburn and since I have had similar episodes, I decided to purchase several boxes of Prilosec. It has previously worked within a relatively short time. However, during the entire flight to Brussels, I was miserable and none of the medications were working as they usually do.
Upon arrival in Brussels, Delta was very attentive and provided me with wheelchair assistance and sent someone to help my husband with the heavy luggage. Upon arrival in Brussels airport, I told the GCT Program Director that I was in pain and needed to see a Doctor but would wait until I got to the ship.
When we arrived on the ship, M/S Rhapsody, my assigned Program Director, Romana, asked if I wanted a Doctor or to go to the hospital. I chose a Doctor. She found one who could see me within 20 minutes; she called a cab and accompanied my husband and me there, stayed with me during the Doctor visit and then using the cab, she took us to an ATM to get cash and then to a Pharmacy to get medication.
Since the Doctor said the medication would take a couple of days to work, I must eat plain foods so I sought the Executive Chef, Sofka Bachkova, who said she would see that I had any kind of foods, prepared whichever way necessary. For the entire two weeks on board, she made me plain soups with fresh vegetables and rice. Also, pureed the meat on the menus, made me plain potatoes and steamed vegetables. The Restaurant Manager, Zelijko Tesic, made certain to find me and deliver my special meals wherever I was sitting.
I was concerned what I would do when we took the post trip in Switzerland because of my eating needs and Romana saw to it that on the optionals which included meals, that she would call ahead and tell them what kinds of foods I could eat.
The above should tell you much about how Grand Circle employees take excellent care when you most need it..
We feel very relaxed when traveling with Grand Circle and know that, if needed, we will get the best of care. Incidentally, the Travel Insurance taken out with Grand Circle will pay the expenses I incurred.
We have had wonderful Program Directors on all 8 trips and Romana is definitely among the top of the list.