Do you ever wonder about the voice on the other end of the telephone line when you call Group Sales? We thought so, and decided it was time for an introduction. Below, you’ll learn about members of our Group Sales Team, who are ready to help you plan your group’s next trip.
Adam Goddess, Group Sales, Director Friends & Family/Customer Renewal
I started at Grand Circle in January of 1998 as a Telesales Associate. Since then, I’ve held management positions in our Telesales and Inner Circle departments, and now, as Director of the Group Sales team. Grand Circle has given me the opportunity to see the world—I’ve sailed the Amazon, journeyed through Europe, discovered the wonders of Southeast Asia, gone on safari in Africa, and traveled “down under” to Australia. I take great pride in having a team of extremely talented individuals that are focused on going above and beyond to ensure that we are providing world-class service to the best Group Leaders in the country. In my spare time, I enjoy spending time with my beautiful wife Ilana, newborn son Micah, and Golden Retriever Teddie. I’m a huge fan of all Boston sports teams, and also very proud of the fact that I have completed two Boston Marathons.
Anthony Cerniglia, Group Sales Account Representative (Central/Southeast Territory)
I grew up in beautiful New Orleans, Louisiana. My parents were not interested in traveling, but I jumped at every opportunity to head to a new adventure with a sibling or cousin because I love experiencing different cultures. In 2004, I joined Grand Circle as an Inner Circle Travel Counselor, which enabled me to pursue my passion for travel and share my love of adventure with our customers. My favorite destination is Machu Picchu. I was amazed by the breathtaking views and the Incan architecture. In 2009, I joined Group Sales. What I love most about working with our Group Leaders is their amazing energy and enthusiasm. They inspire me every day. When I’m not traveling, I enjoy going to the gym, yoga, and playing with my Boston Terrier, Alex.
Brady Ryan, Group Sales Account Representative
(East Coast/Mid-Atlantic Territory)
I joined Grand Circle’s Sales department in 2009, and most recently became part of the Group Sales Department in 2010. I enjoy sharing my love and enthusiasm for travel with our Group Leaders and building relationships and providing world-class service to them. I love to travel and have already visited the Bahamas, Jamaica, Barbados, the Cayman Islands, and have spent a month traveling throughout Italy. In my spare time, I enjoy listening to music, watching sports, and savoring new wines.
Gillian Farrell, Group Sales Account Representative
After graduating with a degree in Cultural Anthropology, I moved to Costa Rica to hone my Spanish skills. I also spent many moons visiting my mother in western Ireland, and trekked 550 miles of an ancient pilgrimage in Spain. I began working at Grand Circle in 2011, and am very excited to have recently joined the Group Sales Team. When I'm not planning my next vacation or helping Group Leaders do the same, I love to write, tend my urban garden, and try new recipes.
James Henderer, Groups Sales Account Representative
I joined Grand Circle and the Group Sales Department in December of 2010 after running my own real estate business. I’m excited to help our Group Travel Program grow by forming relationships with various affinity groups. I was born in Germany, and traveled throughout Europe as a child. I love visiting new places, exploring the landscapes, and learning about different cultures by interacting with locals—and I especially enjoy trying new food wherever I go! I look forward to volunteering in our community with Grand Circle Foundation.
Glenn Romero, Group Sales Account Representative
I began my career at Grand Circle in 2011 as a Travel Counselor, and have had the amazing opportunity to travel the world on so many different occasions. I look forward to sharing my passion for the world with all of our travelers and working closely with the group leaders. I am honored to be a part of the Groups Sales department, and can’t wait to enjoy more of these exciting adventures in the near future.
JoAnne Lynch, Supervisor, Group Sales Travel Support Associate
I have been with Grand Circle since 2005. I joined the Group Sales Department in 2009, after four years as a Traveler Support Representative. I enjoy working with our Group Leaders because it gives me the opportunity to build relationships with them. I was born in Brockton, Massachusetts: “The City of Champions.” I've traveled extensively throughout Europe, including Britain, France, Italy, and various Eastern European nations. One of my favorite trips was to Tipperary, Ireland, where my family and I rented a house in the town where my grandparents were born and raised. In my spare time, I enjoy reading, attending concerts, playing volleyball, and spending time with my 13-year-old son. The next destination on my “bucket list” is Egypt, because I am fascinated by the country’s incredible history.
Susanna Casper, Group Sales Travel Support Associate
I started with Grand Circle in 2010 in Traveler Support after many years of working in the travel industry. It was with great joy that I accepted the position in the Groups Department, so that I could have more of an intimate relationship with our travelers. I was born the youngest of seven children in Gloucester, Massachusetts and although my husband and I have no children, we are the “professional” aunt and uncle of 24. We have enjoyed traveling to many countries in the past 24 years together and I am in the process of packing my bags for a trip down the Amazon River next week. I am a passionate cook and love entertaining in my home. I love to read and thrive on a philanthropic spirit, doing my best to help those in need through volunteering in my community and the Grand Circle Foundation. My travel plans for the future include Italy, Vietnam and Australia along with many far-off dreams for adventure!
Nick Birse, Group Sales Travel Associate
Living in Spain for a semester in college was the best decision of my life. Because it was my first experience abroad, those few months opened my eyes to the world and the wonder of travel. Now I am always ready for the next adventure, setting a goal to see all 7 continents. Specifically, I would love to witness Thailand, Tanzania, New Zealand, and Egypt. Not only do I love to travel myself, I have a desire to hear other people’s experiences and am happy send them on their way to yet another exciting location. There’s so much you can learn from other people’s experiences, I never pass up a time to discuss travel! Other than traveling, I am an avid reader and passionately follow the Boston sports teams.
Kristen Skinner, Group Sales Coordinator
I began at Grand Circle in 2003 as a Traveler Support Associate. I moved to Group Sales in 2005, where I continue to work with our Group Leaders to make sure they have everything they need to run a successful group adventure. Their passion and spirit for travel is inspiring. Although I love hearing about our Group Leaders’ experiences when they return, my favorite part of my job is processing the free trips they earn! I haven’t traveled extensively yet, but destinations on my wish list include Machu Picchu, Ireland, and Australia. I enjoy spending time with my husband, my twins—Kameron and Kayle—and our two Chihuahuas. And, of course, I love our Red Sox!
Zach Meilan, Group Sales Analyst
I joined Grand Circle in 2011 after working in the Traveler Support department and, more recently, in Operations. I have always loved traveling and have been fortunate enough to visit Peru with OAT last fall. I am looking forward to my new position in the Group Sales department, helping them to achieve even greater success.