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Author: robsmom

Joined: 9/21/2010
Posts: 34
Trips Taken: 2
Traveler Since: 2011

August 20, 2011

Due to prior commitments, we scheduled our next cruise July 2012. We missed discount by 16 days. :-(

Author: gobuckeyes

Joined: 7/7/2010
Posts: 158
Trips Taken: 13
Traveler Since: 2005

May 03, 2014

Just curious, has anybody ever had their travel credit extended?

Author: nanaandpapa

Joined: 3/30/2011
Posts: 494
Trips Taken: 15
Countries Visited:

Aruba, Austria, Australia, Bermuda, Belgium, Botswana, Canada, China, Croatia, Czech Republic, Denmark, Dominican Rep., Egypt, England, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Jordan, Luxembourg, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Russia, South Africa, Spain, St. Marten (fr), St. Martin (nd), Sweden, Switzerland, Thailand, Turkey, Ukraine, USA, Vatican, Zimbabwe

Traveler Since: 2002

May 03, 2014

I am not an accountantt, but I believe that GCT would have to carry the liablility for these unused credits as a liability forever, including people who never will travel again, or who have since died. As GCT is privately held, it is not as big an issue as with a publicly held company, but it still affects the net assets of the company. I would like to see a longer expiration period, but no expiration just is not practical.

Author: gaynell

Joined: 8/12/2010
Posts: 142
Trips Taken: 12
Traveler Since: 2005

May 03, 2014

Gobuckeyes, just FYI we did have our travel credits extended once. We wanted a particular departure on a trip. The date wasn't available, but they had slots a few weeks later. When I pointed out that our travel credits would expire before the second trip and asked if the credits could be extended a few weeks, the reservations agent spoke with a supervisor and got permission to do that. I was very pleased.

But what I really want is to have our travel credits ALWAYS available for a longer period, not just as a special request. There are times in your life when you just can't travel: a serious surgery and recovery, a parent or spouse on hospice, a business reason, etc. I hate to see those credits expire and be lost for reasons I can't control!  Of course they must expire eventually, but I feel strongly they should be good for a longer period of time!

Author: jl.anderson

Joined: 3/17/2010
Posts: 71
Trips Taken: 5
Countries Visited:

OAT/GCT: China, Peru, Ecuador, Ukraine, Russia, Kenya, Tanzania, Rwanda; 35+ more countries

Traveler Since: 2007

May 03, 2014

I too have had my travel credits extended for special circumstances - once when a trip date was only available outside the expiration date and once when I needed to change a trip due to a family emergency.  In both instances the extension was only 30-60 days more and the representative had to check with a supervisor.

I also hope GCT/OAT could extend the expiration dates  - too years seems more reasonable to me.

Author: janice!

Joined: 3/18/2010
Posts: 277
Trips Taken: 7
Countries Visited:

many

Traveler Since: 1999

May 03, 2014

I've never requested an extension on expired frequent travel credits but did once get an extension on another type of credit. In April of 2007, I got a last-minute request to change the date of a trip with a "too good to refuse" offer of a refund on the post-trip extension and a $200 Goodwill Certificate. It wasn't until December of 2009 that I was ready to reserve another trip. I asked about the $200 credit (mistakenly thinking it had no expiration date) and was told it had expired in April of 2009. After I explained why I hadn't been able to use it sooner, the agent said he would try to get approval from a supervisor. He called back the following week with the good news that I would receive an early "Christmas gitt".

Author: garyrr

Joined: 8/25/2012
Posts: 118
Trips Taken: 17
Countries Visited:

Tanzania, Botswana, Zimbabwe, S Africa, Guatemala, Honduras, Costa Rica, Belize, Panama, Peru, New Zealand, Greece, Turkey, Albania, Croatia, Montenegro, Czech, Slovakia, Hungary, Serbia, Romania, Bulgaria, India, China, Vietnam, Thailand, Indonesia, Singapore, Malaysia, Italy, Ireland, Great Britain, Netherlands, Belgium, Lithuania, Latvia, Estonia

Traveler Since: 2000

May 06, 2014

nanapapa - as to your "accounting" question -  a company would NOT have to hold all outstanding credits as liabilities. They would "estimate" (based on past experience) how much would be ultimately used. Proper accounting allows for "estimation" in many areas - and estimates are re-evaluated each reporting period (quarterly/annually) and adjusted accordingly.

(Yes, I'm an accountant)

Author: nanaandpapa

Joined: 3/30/2011
Posts: 494
Trips Taken: 15
Countries Visited:

Aruba, Austria, Australia, Bermuda, Belgium, Botswana, Canada, China, Croatia, Czech Republic, Denmark, Dominican Rep., Egypt, England, Fiji, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Jordan, Luxembourg, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Russia, South Africa, Spain, St. Marten (fr), St. Martin (nd), Sweden, Switzerland, Thailand, Turkey, Ukraine, USA, Vatican, Zimbabwe

Traveler Since: 2002

May 06, 2014

Garyrtr,

Thañks for the clarification.

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