Praise for our ships, our Program Directors, and—above all—you
August 17, 2012
Every now and then, you’ll hear from Alan and me about Grand Circle Cruise Line winning an award, or landing on a Top 10 list for our ships or itineraries. Of course, we appreciate this kind of recognition. It proves we’re delivering on our promises to our travelers.
Recently, however, we heard something even better.
Readers of Condé Nast Traveler may have already read Wendy Perrin’s article in the 2012 edition: “How the Ships Shape Up.” In it, she writes of gilded, fairy-tale ships replete with velvet and chandeliers, equipped with the latest in-cabin technology … but these ships were not owned by Grand Circle Cruise Line.
And yet, she writes, “The cruise I enjoyed most, on the Seine, was ironically the least fancy.” It was our very own M/S Bizet that won her over—despite her admittance that she was not an instant convert to river cruising. Why? “[It] had the people I liked best—meaning extroverted, intellectually curious passengers and the highest-caliber guides. And the cruises are affordable—you pay a three-star price for five-star guides.”
You don’t need to tell me twice that we have the best travelers in the business—but I was absolutely thrilled that Wendy noted it, too. She cruised with “a Navy admiral, a legendary football coach, college professors, and E.R. doctors,” and says that “they were the best conversationalists I’ve found on a ship.” Wendy had similar praise for our local Program Directors, who she described as “that rare combination of accomplished intellectuals with superb people skills.” And the Bizet, though far from a floating palace, is exactly what we want it to be: “… unlike the newer, bigger, posher ‘floating hotels’ on Europe’s rivers—the Bizet still feels like a boat, especially on the breezy blue-and-white sun deck.”
It goes without saying that we’d be nothing without our travelers—especially those of you who Wendy described as “fiercely loyal.” Still, I really want to thank you, from the bottom of my heart, for just being you. Your curiosity, intelligence, and all-around good nature helps make the Grand Circle experience rewarding and fun. And just as we won’t be installing gilded mirrors and giant chandeliers on our ships anytime soon, I’ll give the same advice to you: Don’t ever change.